The 335bet takes your personal data seriously. This document explains, in plain English, what information we collect, how we use it, who we may share it with, and what your rights are as a data subject under the Lei Geral de Proteção de Dados (LGPD).
All data transmission on 335bet uses 256-bit SSL encryption — the same standard used by banks.
335bet never sells or shares personal data with third parties for marketing purposes without your consent.
We operate in compliance with Lei nº 13.709/2018 (LGPD) for all Brazilian users.
You can request access to, correction of, portability of, or deletion of your data at any time.
Plain summary: 335bet collects only the data needed to identify you, process your bets and BRL deposits, prevent fraud, and meet legal obligations. We do not sell your data. You can request to view, correct, or delete your information at any time. Your data protection is taken seriously here — it's not just fine-print rhetoric.
The 335bet is a Sports Betting and online casino platform built for the Brazilian market. For the platform to work properly — allowing you to register, deposit via Pix, place bets on the Brasileirão, join poker tournaments, or play at the live casino — we need to collect and process some of your personal data.
This Privacy Policy is meant to be straightforward and easy to read. We won't bury important information in technical paragraphs nobody gets through. If you have any questions about anything covered here, just reach out to our team via 24h chat or by emailing our Data Protection Officer (DPO), listed in section 14.
By creating an account on 335bet and use any service on the platform, you confirm that you have read and understood this Policy. It forms part of our Terms and Conditions and should be read in conjunction with them.
For the purposes of the Lei Geral de Proteção de Dados (LGPD — Law No. 13.709/2018), the controller of your personal data is 335bet, operator of the platform available at 335bet.best.
The direct channel for privacy and data processing inquiries is the email contato@335bet.best, available 24 hours a day. Rights requests are responded to within 15 business days as required by the LGPD.
335bet collects personal data at different points during your interaction with the platform. Here are the main data groups we process:
Data minimization principle: 335bet collects only the data strictly necessary for the purposes described in this Policy. We do not request information that has no direct bearing on how the platform operates or on applicable legal obligations.
Every piece of data collected by 335bet serves a specific purpose. We do not make generic use of personal information. The main purposes are:
335bet does not use your personal data to sell advertising to third parties, build profiles for third-party marketing purposes, or share information with companies outside the group without your explicit authorization.
The LGPD requires that all personal data processing have a clear legal basis. At 335bet, the bases that support the processing of your data are:
335bet may share your personal data with third parties in the following situations, always limited to the minimum necessary for each purpose:
In all cases of data sharing, 335bet contractually requires that recipient third parties adopt security measures equivalent to our own and use the information solely for the authorized purpose. We never sell your data to third parties.
335bet retains your personal data for as long as necessary to fulfill the purposes that justified its collection, in compliance with applicable legal retention periods. The general retention criteria are:
Once retention periods expire, data is securely deleted or anonymized so that the data subject can no longer be identified. Anonymized data may be retained indefinitely for statistical purposes and platform improvement.
To request early deletion of your data — in cases where no legal obligation prevents it — please send your request to contato@335bet.best. Requests are responded to within 15 business days.
Technical data protection is a top priority at 335bet. We apply multiple layers of security to minimize the risk of unauthorized access, data leaks, or misuse of your information:
Important: in the event of a security incident that may put your data at risk, 335bet will notify affected users and the National Data Protection Authority (ANPD) within the timeframes set by the LGPD, providing clear information about what occurred, which data was affected, and what measures were taken.
The 335bet platform uses cookies and similar technologies to operate properly and improve the user experience. The types of cookies used are:
You can manage your cookie preferences in your browser settings. Blocking all cookies may prevent certain 335bet features from working properly, especially the login system and bet processing.
335bet is a platform restricted to users aged 18 and over. We do not intentionally collect personal data from minors. The identity verification (KYC) process required on the first withdrawal includes cross-checking the date of birth provided at registration against the submitted documents, precisely to enforce this requirement.
If 335bet determines that a user is under 18 years of age — through document verification, a report, or any other means — the following measures will be taken immediately:
If you suspect that a minor is using the 335bet platform, please contact our support team via 24h live chat or by email at contato@335bet.best immediately.
The General Data Protection Law (LGPD) grants you, as the data subject, a set of rights that 335bet is committed to upholding and facilitating. They are:
| Right | What this means in practice | How to exercise |
|---|---|---|
| Access | Find out what data 335bet holds about you and how it is processed. | Email or support chat |
| Correction | Correct incomplete, inaccurate, or outdated data. | "My Account" area or support |
| Anonymization | Anonymize your data when processing is no longer necessary. | Request by email |
| Portability | Receive your data in a structured format for use with another service. | Request by email |
| Erasure | Delete data processed on the basis of consent (except where legal obligations apply). | Request by email |
| Consent Withdrawal | Withdraw at any time consent previously given for specific processing activities. | Account settings or support |
| Objection | Object to processing carried out on the basis of legitimate interest. | Request by email |
| Data sharing information | Know which third parties your data has been or is currently shared with. | Request by email |
All rights requests are responded to by 335bet within 15 business days. Please reach out via email at contato@335bet.best with the subject line "LGPD Request – [your name]". For your security, we may require identity verification before processing requests to access, transfer, or delete your data.
Some of the technology and game providers used by 335bet may be located outside Brazil. When this occurs and involves transferring personal data abroad, 335bet applies the following safeguards as required by the LGPD:
In practice, the volume of data transferred internationally is minimal and limited to technical identifiers required for the operation of casino games provided by external partners. Sensitive data such as CPF, full banking details, and identity documents are stored on servers under Brazilian jurisdiction.
335bet may update this Privacy Policy to reflect changes in Brazilian law — particularly LGPD regulations — in our operational practices, or in the services available on the platform.
Any material changes will be communicated by email to the address registered on your account at least 7 business days before the effective date of the new terms. The updated version of this Policy will always be available on this page, with the date of the last update indicated at the top of the document.
If you disagree with the changes, you may request account closure and withdrawal of your available balance before the effective date. Continued use of the platform after that date will be considered acceptance of the updated terms.
335bet has appointed a Data Protection Officer (DPO) responsible for receiving requests, complaints, and inquiries related to the processing of personal data on the platform, as required by the LGPD.
To contact 335bet's DPO, use the email address contato@335bet.best with the subject line "DPO – Privacy". We respond within 15 calendar days. For urgent security matters — such as suspected unauthorized access to your account — please use the 24h support chat available on the platform for immediate assistance.
If you are not satisfied with the response you receive, or believe your rights have not been respected, you may also file a complaint directly with the National Data Protection Authority (ANPD), as set out in art. 55-J, V of the LGPD.
A summary of the data groups we collect and what each one is used for.
Full name, CPF, date of birth, and official documents — used for identity verification (KYC) and fraud prevention.
Email address and mobile number — used for operational communications, security alerts, and user support.
Street address, city, state, and ZIP code — collected at registration to verify Brazilian residency.
Pix key, masked card details, and transaction history — required to process deposits and withdrawals in BRL.
Bets placed, games played, and promotions used — used to calculate cashback, bonuses, and responsible gambling reports.
IP address, browser, and device — used for account security, prevention of unauthorized access, and platform stability.
The technical and organizational measures we take to keep your information secure.
All communication between your device and 335bet is protected by 256-bit SSL encryption. Your data travels encrypted — no one can intercept it along the way.
335bet does not and will never operate a business model that relies on selling your personal data to advertisers or third parties. Your information stays here.
We operate in full compliance with the General Data Protection Law (Lei nº 13.709/2018). All your rights as a data subject are respected and upheld.
Only staff with a legitimate need can access user data, and every access is logged. Role-based access control (RBAC) is applied across the entire platform.
In the event of any security incident involving your data, you will be notified clearly and within the timeframes required by the LGPD, without unnecessary bureaucracy.
Access, correct, transfer, or delete your data at any time. Revoke consents, set communication preferences, and exercise all your rights through 335bet.
Frequently asked questions about how we handle your data and your rights as a user.
Exercise your rights or get answers about how your data is handled.
For LGPD requests (access, correction, deletion, portability): send to contato@335bet.best with the subject line "DPO – Privacy". We respond within 15 calendar days.
For quick privacy questions or urgent account security issues, use the live chat available directly on the 335bet platform after logging in.
Support is also available via WhatsApp for questions about privacy and data protection. The number can be found in the Support section of the platform after logging in.
The 335bet operates in compliance with the Lei Geral de Proteção de Dados (LGPD — Law No. 13.709/2018). Your data is collected solely for the purposes described in this Policy, protected with 256-bit SSL encryption, and never shared with third parties for commercial purposes without your consent. You have the right to access, correct, export, or delete your data at any time.
This Policy should be read alongside the Terms and Conditions and the rules of Responsible Gambling of 335bet.